When a new ticket arrives in Syncro via webhook, this automation automatically creates a corresponding project in Clockify for immediate...
Verified 2026-07-07
Ops-IT
What it does
Start tracking time on new tickets instantly as this automation creates a matching Clockify project the moment a webhook arrives in Syncro. You can begin logging hours against the project immediately without manual setup.
How it works
When it runs
Triggered by an event · Event · on new ticket in Syncro
How hands-off
Assists you, you do the final step
Setup
Quick setup · under an hour
Works with
Syncro, Clockify
Tools that fit
Syncro : Ticket creation trigger via webhook
Clockify : Creating time tracking projects
Watch out for
⚠ Clockify has strict rate limits on project creation so implement a delay between requests to avoid temporary bans.
⚠ Syncro webhooks may fire multiple times for the same event so add idempotency checks using the Syncro ticket ID as a unique key in your database.
⚠ API keys can expire or be revoked without notice so set up monitoring alerts to notify admins when authentication fails.
⚠ Project names might exceed Clockify's character limit so truncate long titles gracefully while preserving essential identifiers.
This is what I do. I design and build AI agents like this one, and keep them running. If you want it set up for your team instead of doing it yourself, get in touch.