Stripe Payment Recovery
Detects failed Stripe payments, logs them to a queue, and sends up to two polite recovery emails via Brevo.
What it does
You recover failed Stripe payments by automatically logging customer details into a Google Sheet and sending up to two polite reminder emails via Brevo. This daily process tracks your recovery queue and stops after two attempts to avoid spamming customers while ensuring you capture every potential sale.
Step by step
- Configure a daily scheduled trigger to initiate the workflow execution cycle.
- Set up a Google Sheet with fixed columns for customer email, name, and attempt count.
- Implement logic to read existing rows and filter for records where the status is 'failed' or 'pending'.
- Append new row data to the Google Sheet using the standard API endpoint after each step.
Where the LLM does the work
- Draft a polite, non-intrusive email template in Brevo that encourages payment completion without sounding aggressive.
- Refine the email subject line to maximize open rates while clearly indicating it is a payment reminder.
- Generate specific error handling messages for users who might have invalid email addresses in the sheet.
Watch out for
Stripe webhooks may arrive out of order so ensure your logic checks the latest event status before processing.
Google Sheets has row limits and rate caps, use batch updates instead of individual appends for large recovery queues.
Customers might update their payment method between attempts so verify the card status before sending the final reminder.
Tools that fit
The agent brief
Everything your agent needs, including the gotchas. Copy it and go.
You are helping me build the following AI agent workflow. ## Goal Stripe Payment Recovery: Detects failed Stripe payments, logs them to a queue, and sends up to two polite recovery emails via Brevo. ## Specification - What it does: You recover failed Stripe payments by automatically logging customer details into a Google Sheet and sending up to two polite reminder emails via Brevo. This daily process tracks your recovery queue and stops after two attempts to avoid spamming customers while ensuring you capture every potential sale. - Trigger: Triggered by an event (Event · on failed payment; Scheduled · daily 10:00) - Autonomy: Fully hands-off - Expected setup effort: about an afternoon - Tools/services involved: - Stripe: Detecting failed payments via trigger - Google Sheets: Logging failures and tracking email counts - Brevo: Sending follow-up reminder emails ## Known pitfalls, handle each one explicitly in your implementation 1. Stripe webhooks may arrive out of order so ensure your logic checks the latest event status before processing. 2. Google Sheets has row limits and rate caps, use batch updates instead of individual appends for large recovery queues. 3. Customers might update their payment method between attempts so verify the card status before sending the final reminder. ## Reference implementation https://n8n.io/workflows/5702 (workflow template) Fetch and inspect this before building. If it matches my stack, adapt it; if not, rebuild the pattern with my tools. ## Process requirements 1. Before building: ask me which of the listed tools I actually use and what my platform is (n8n / Make / code / other). Do not assume. 2. Adapt the pattern to my answers; do not force the reference stack. 3. Address every pitfall above; tell me how you handled each. 4. Provide a test plan I can run before letting this touch real data. 5. Ask before any step that sends messages, modifies data, or spends money. Source: https://usecasesforagents.com/use-case/automated-stripe-payment-recovery/ via usecasesforagents.com
Frequently asked questions
Can I use a different Payments than Stripe?
Yes. Stripe is only the example payments in this recipe. The same flow works with PayPal and Razorpay API. Swap the payments connection and keep the rest of the setup as written.
Want this running in your business?
This is what I do. I design and build AI agents like this one, and keep them running. If you want it set up for your team instead of doing it yourself, get in touch.
Who it's for
Built for founders and execs who need finance & accounting handled without hiring for it.
Also fits E-commerce Operator.