Feedback Triage to Task Management
Gemini triages Jotform feedback into Trello tasks or Airtable logs, with urgent bugs alerting Slack immediately.
What it does
You get organized tasks automatically when your Jotform feedback is sorted by Gemini into Trello cards or Airtable logs. Urgent bugs bypass the queue to alert your team instantly on Slack so critical issues are addressed immediately.
Step by step
- Configure the Jotform webhook to send raw form data as JSON payloads upon submission.
- Set up API credentials for Google Gemini, Trello, Airtable, and Slack in your environment variables.
- Define the IF node logic to check the priority score or category label returned by the AI model.
Where the LLM does the work
- Prompt the Gemini model with a structured instruction set to classify feedback into bugs, features, or comments.
- Instruct the LLM to assign a numerical priority score based on urgency keywords and context within the feedback text.
- Ask the AI to generate concise summaries for Airtable logging while preserving key details for Trello cards.
Watch out for
Trello card creation may fail if required fields like board ID are missing, so validate all action parameters beforehand.
Tools that fit
The agent brief
Everything your agent needs, including the gotchas. Copy it and go.
You are helping me build the following AI agent workflow. ## Goal Feedback Triage to Task Management: Gemini triages Jotform feedback into Trello tasks or Airtable logs, with urgent bugs alerting Slack immediately. ## Specification - What it does: You get organized tasks automatically when your Jotform feedback is sorted by Gemini into Trello cards or Airtable logs. Urgent bugs bypass the queue to alert your team instantly on Slack so critical issues are addressed immediately. - Trigger: Triggered by an event (Event · on new form submission) - Autonomy: You stay in control - Expected setup effort: about an afternoon - Tools/services involved: - Jotform: Collect feedback from customers and staff - Google Gemini Chat Model: Categorize feedback and suggest priority - Trello: Create tasks for bugs and feature requests - Airtable: Log general feedback for review - Slack: Alert dev team on urgent bugs ## Known pitfalls, handle each one explicitly in your implementation 1. Trello card creation may fail if required fields like board ID are missing, so validate all action parameters beforehand. ## Reference implementation https://n8n.io/workflows/9999 (workflow template) Fetch and inspect this before building. If it matches my stack, adapt it; if not, rebuild the pattern with my tools. ## Process requirements 1. Before building: ask me which of the listed tools I actually use and what my platform is (n8n / Make / code / other). Do not assume. 2. Adapt the pattern to my answers; do not force the reference stack. 3. Address every pitfall above; tell me how you handled each. 4. Provide a test plan I can run before letting this touch real data. 5. Ask before any step that sends messages, modifies data, or spends money. Source: https://usecasesforagents.com/use-case/ai-feedback-triage-to-task-management/ via usecasesforagents.com
Frequently asked questions
Can I use a different Forms & Surveys than Jotform?
Yes. Jotform is only the example forms & surveys in this recipe. The same flow works with Tally and Typeform. Swap the forms & surveys connection and keep the rest of the setup as written.
Want this running in your business?
This is what I do. I design and build AI agents like this one, and keep them running. If you want it set up for your team instead of doing it yourself, get in touch.
Who it's for
Built for founders and execs who need operations handled without hiring for it.
Developers can adapt this to their own repo or ticket queue with the same trigger and tools.